Recent FAQ

Why is your tictail webstore offline/missing/not on shopify?!?
Recently tictail merged with shopify, and as of April 1st the tictail platform is no longer publicly availble. Although shopify seems like a decent service, I have decided it is not for us and are working on a different solution instead. This will hopefully be live in the coming weeks. We will post the domain on IG ( @mtl.asm) and to the email list.

If you have any questions about a past tictail order, do not worry we have retained all the order information and store history, and can still retrieve any client info in the case of any issues with any past orders.

When will you make more Your and You're pedals???
We have a run in pink complete, it will be available as soon as we have a new webstore.

When will you have more 856 for ZELLERSASN available!??
We have just begun working on the next batch as of the beginning of April, and it should be available by the end of June/start of July. We also have a handful of units that might be available in early May.

We have also updated several things in the firmware. The new firmware will be posted online sometime in late April, it is compatible with all previous versions so that you can update your older version via USB.

When will you make more Count to 5??!
A small number of units will be out sometime in early May, then a larger batch in the summer sometime.

Is PURPLL a meme?! or will it actually be released at some point?!?
We will announce a giveaway on April 15th, then the pedal should be released for sale around April 30th.

Recent FAQ

Here are some updates to FAQs

Can I prepay/pre order any pedal? Or get on a list?
We do not do pre orders anymore. The best way to know when we have stock is to check the store and/or sign up for the newsletter. If the store says we are sold out, we are actually sold out.

Do you ship to (insert country here)?!?
We are able to ship to almost anywhere worldwide including Europe, Russia, South east Asia, Australia, South America etc. I have yet to have an order from someone who lived somewhere we could not ship. Shipping rates for 1 unit are typically free for Canada, 15 USD for USA and 40 USD anywhere else for tracked air mail. Subject to change without notice, please check the price at checkout in the store.

Will you make more count to 5 pedals?
Yes, we should have another large batch available by late May 2017. We may have a handful in the store before then, but the next large run will be completed in late May.

Will you make more 856 for ZELLERSASN pedals?
Yes, we are building more now. There is no release date atm.

Will you make more Positive pedals?
Yes, we will have some in the store later this week.

Will you make the latest firmware available to people who bought the 856 for ZELLERSASN last October?
Yes, I will post the firmware with update instructions in the next week or so. Most notably it adds the midi clock in, a feature many people asked for, but the old units can also handle the new firmware (they are the same).

When will PURPLL be released ?
I originally hoped around now but it will be another couple weeks. We will have more clips available soon.

Will you make more Your and You're pedals?
We may have a few more scratch and dent available in the coming week or two. After that we may make a work a like that works better with cv/step controllers since this is not easily added to JH's original crash sync design, which is what the original yny is based off of. There is no eta.

Holiday season closures 2016

We will be closed starting from December 22nd and reopen December 30th, 2016.
We will also be closed January 2nd, 2017.

If you have made a purchase before today in the store (December 21st or earlier) it will ship today.

If you have an outstanding repair it will be completed promptly when we return from holidays.

If you have any other issues please email me, I will have limited internet access over the next week, but I will try to get back to you asap.

Happy holidays.

S

Recent FAQ

Here are some updates to FAQs

Can I prepay/pre order any pedal? Or get on a list?
We do not do pre orders anymore. The best way to know when we have stock is to check the store and/or sign up for the newsletter.

Will you make more count to 5 pedals?
Yes, we should have more available by mid to late January 2017.

Will you make more 856 for ZELLERSASN pedals?
Yes, we are working on more. We will hopefully have them in February 2017.

Do you ship to (insert country here)?!?
We are able to ship to almost anywhere worldwide including Europe, Russia, South east Asia, Australia, South America etc. I have yet to have an order from someone who lived somewhere we could not ship.

minor firmware update 0.963 for CT5 revision k and l

Summary:
This minor update fixes a bug in mode 1. No new features are added.

Relevant links:
Firmware release 0.963 for rev k,l 
Installation Instructions

Detail:
Bug fix Mode 1:
Turning on modulation in Mode 1 via the LEN B knob (Q switch down, turn LEN B) introduced some artifacts in the audio depending on it's resting position. This has been fixed. This bug was not present in 0.96 but was introduced in version 0.962

To enable modulation hold down the Q switch in Mode 1. Turning FBK will control the depth of the modulation (cCW = no depth, CW = Max Depth). Turning LEN B controls the speed (CCW = slowest speed, CW = fastest speed). On power up both speed and depth are set to their minimum values.

Special thanks to TM for reporting this issue.